Terms of Service

TERMS AND CONDITIONS

Thank you for visiting our website. This website is part of Center For Motivation Research Inc (formerly, Center for Synergic Leadership Inc) – a non-profit Australian incorporated organization, ABN 84 109 838 718.

By accessing and/or using this website and related services, you agree to these Terms and Conditions, which include our Privacy Policy. You should review our Privacy Policy and these Terms carefully and immediately cease using our website if you do not agree to these Terms.

In these Terms, ‘us’, ‘we’ and ‘our’ means Center For Motivation Research Inc.

1. Registration

You need to be a registered member to access private information about our courses and other products created by our company.

When you register and activate your account, you will provide us with personal information such as your name and email. You must ensure that this information is accurate and current. We will handle all personal information we collect in accordance with our Privacy Policy.

When you register and activate your account, we will provide you with a user name and password. You are responsible for keeping this user name and password secure and are responsible for all use and activity carried out under this user name.

If you are under the age of 13 years, you may not create an account or register as a member. If you are 13 or older but under the age of 18, you represent that you have reviewed these Terms with your parent or legal guardian to make sure that you and your parent or legal guardian understand these Terms. If you are a parent or guardian permitting a person under the age of 18 (a Minor) to create an account, you agree to:

  • exercise supervision over the Minor’s use of our website and account;
  • assume all risks associated with the Minor’s use of our website and their account, including the transmission of content or information to and from third parties via the Internet;
  • ensure that the content and information that the Minor may encounter on our website are suitable for the Minor;
  • assume liabilities resulting from the Minor’s use of our website and their account;
  • ensure the accuracy and truthfulness of all information submitted by the Minor; and
  • provide the consents contained in these Terms on behalf of the Minor.

We may ask you to confirm that you have your parent’s or guardian’s permission and that they have agreed to these Terms on your behalf, and, even if we do not do this, we will assume that this is the case and will provide access to our website and your account on this basis.

2. Collection Notice

We collect personal information about you in order to respond to your queries, provide you access to private and sometimes confidential material, and for purposes otherwise set out in our Privacy Policy.

We may disclose that information to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all of our information to you.

Our Privacy Policy explains: (i) how we store and use, and how you may access and correct your personal information; (ii) how you can lodge a complaint regarding the handling of your personal information; and (iii) how we will handle any complaint. If you would like any further information about our privacy policies or practices, please contact us.

By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and these Terms.

3. Accuracy, completeness and timeliness of information

The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website. You should monitor any changes to the information contained on this website.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

We may, from time to time and without notice, change or add to the website (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.

4. Promotions and competitions

For certain campaigns, promotions or contests, additional terms and conditions may apply. If you want to participate in such a campaign, promotion or contest, you need to agree to the relevant terms and conditions applicable to that campaign, promotion or contest. In case of any inconsistency between such terms and conditions and these Terms, those terms and conditions will prevail.

5. Purchases, Subscriptions, Cancellations, Refunds and Guarantees

5.1 Plans and Membership Access
AQMeets is offered as a membership service, which may include access to a members portal, digital resources, community features, and live or replayed sessions (“Sessions”). Membership inclusions may differ by plan (e.g., Lite, Pro, Leader) as described at the time of purchase.

5.2 Free Trials and Conversions to Paid Membership
If we offer a free trial (for example, a Pro trial), it will convert to a paid membership at the end of the trial unless you cancel before the trial ends. Trial availability, duration, and eligibility may vary and are displayed at signup/checkout.

5.3 Billing, Renewal, and Pricing
Paid memberships may be billed monthly or annually and may renew automatically unless cancelled before the next renewal date. Prices, taxes (if any), and billing terms are those displayed at checkout at the time you subscribe or renew. We may change pricing for future renewals by providing notice in advance (for example, within your portal or by email).

5.4 Cancellations
You may cancel a paid membership from within your portal (or via another method we provide) and your cancellation will take effect at the end of the then-current billing period unless otherwise stated at checkout. Cancelling stops future renewals; it does not automatically trigger a refund except where a refund applies under a stated guarantee, applicable law, or a written exception we approve.

5.5 Refunds (General)
Except as required by law or set out in a stated guarantee, fees are non-refundable once charged. Nothing in these Terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law.

5.6 AQMeets Pro Two-Layer Guarantee (Additional Terms)
Where we publish a “Two-Layer Guarantee” (or similar) for AQMeets Pro, the following additional terms apply. If there is any inconsistency between these Guarantee Terms and other parts of these Terms, these Guarantee Terms prevail to the extent of the inconsistency.

Layer 1 — 60-Day Test Drive (No-Hurdle Refund)

(a) Eligibility: Available to paying AQMeets Pro members who have been charged at least once for Pro (i.e., after any free-trial period ends).
(b) How to claim: You must submit a refund request within 60 days of the date of your first paid Pro charge.
(c) Outcome: If eligible, we will refund 100% of Pro subscription fees paid to date. Once refunded, your Pro access will end.

Layer 2 — 12-Month Do-the-Work Results Guarantee (Refund + $995 Bonus)

(a) Eligibility: Available only if you remain a Pro member beyond day 60 and remain in good standing (including complying with these Terms and community rules).
(b) Participation thresholds (aligned with our stated cadence): To qualify, within your first 12 months you must complete and submit worksheets for verification for at least:

    • Weekly Wraps: 40 of 48 sessions
    • Monthly Masteries: 6 of 8 sessions (live or replay)
    • Quarterly Quests: 3 of 4 sessions (live or replay; one make-up allowed if offered)
    • Annual Aims: 1 session (live or replay)

(c) Measurement of “Execution Performance”:
Execution Performance is measured using your submitted Weekly Wrap worksheets:

    • Weekly Completion Rate = (Committed actions completed ÷ Committed actions planned)
    • Baseline = average Weekly Completion Rate across your first 2 valid submitted Weekly Wraps
    • Endline = average Weekly Completion Rate across your last 4 valid submitted Weekly Wraps in the final part of your 12-month term
    • Improvement % = (Endline − Baseline) ÷ Baseline

A Weekly Wrap is “valid” for measurement if it includes at least one committed action planned (so the completion rate can be calculated). Weekly Wraps with zero committed actions planned are excluded from the calculation.

(d) Guarantee result: If you meet the participation thresholds in (b), submit the required worksheets, and your Improvement % is less than 52%, then we will:

    • refund your Pro subscription fees paid for that 12-month period (up to 12 months), and
    • pay you a $995 cash bonus.

(e) Claim window: You must submit your Layer-2 claim within 14 days of the end of your 12-month term (or within 14 days of completing the final required submissions for verification, whichever is later).
(f) Verification: We may request reasonable information needed to verify attendance/completion and validate calculations from submitted worksheets.
(g) Payment timing: Approved refunds/bonuses are processed within a reasonable time, typically within 30 days of verification. The bonus is paid by a method we choose (e.g., bank transfer).
(h) Abuse / multiple claims: One Layer-2 claim per paying member. We may deny claims involving fraud, misuse, or material breach of these Terms. 

6. Linked Site

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.

7. Intellectual property rights

Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website (Content).

Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content. However we do grant you a licence to access the website and view the Content on the terms and conditions set out in this Agreement and, where applicable, as expressly authorised by us and/or our third party licensors.

Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

All other use, copying or reproduction of this website, the Content or any part of it is prohibited, except to the extent permitted by law. Permission to make a copy must be obtained first through the Contact page.

8. Permitted Use (including business use)

AQMeets is provided for your personal use and/or your internal business use (for example, within your organisation for planning, execution, and accountability). You must not resell, sublicense, or provide access to the Services or Content to third parties (except as expressly permitted in writing by us), and you must not reproduce or distribute Content outside your membership except to the extent permitted by law or expressly authorised by us.

9. Unacceptable activity

You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our website, including but not limited to:

  • any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual’s consent) or any other of the legal rights of individuals;
  • using this website to defame or libel us, our employees or other individuals;
  • uploading files that contain viruses that may cause damage to our property or the property of other individuals;
  • posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party’s systems or network security.

If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.

9A. Confidentiality and Community Conduct

You may gain access to discussions, materials, worksheets, strategies, and other content shared by other members. You agree to keep other members’ non-public information confidential and not to copy, record, distribute, or disclose it without their permission. We may remove members who breach confidentiality or behave in a way that undermines the safety and integrity of the community. 

10. Warranties and disclaimers

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.

We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.

11. Liability

To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

12. Jurisdiction and governing law

Your use of the website and these Terms are governed by the law of Victoria, Australia and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Victoria.

 

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